All about our materials used to make our items

<h3 id="isPasted"><strong>What are the items made from?</strong></h3><p id="isPasted">We value our products as being 100% .925 sterling silver unless otherwise stated on the product page.</p><p>Some products utilize gold vermeil which is sterling silver coated in a thin layer of gold.&#xA0;</p><p>Some items include leather and brass.</p><p>Pendants come on a stainless steel chain.</p><p>All of our items use solid materials. We do not use hollow rings, pendants, chains etc.&#xA0;</p><p>Our T-shirts are 100% cotton and our Hoodies are 50% polyester and 50% cotton.&#xA0;</p><p><strong>Most of the time the materials will always be listed in the product description. If you have any additional questions or concerns, you are welcome to&#xA0;</strong><a href="https://etah-love.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank"><strong>contact us</strong></a><strong>.</strong></p><h3 id><br></h3><h3 id="isPasted"><strong>Do you have any vegan items?</strong></h3><p>Our t-shirts are 100% organic cotton. However, they are not verified vegan.&#xA0;</p><h3 id="-1"><br></h3><h3 id="isPasted"><strong>Where do you make your items?</strong></h3><p>This varies from item to item. Please <a href="https://etahlove.com/pages/contact" rel="noopener noreferrer" target="_blank"><u><strong>contact us</strong></u></a> for more information about a specific product.</p><h3 id="-2"><br></h3><h3 id="isPasted"><strong>Are the stones genuine?</strong></h3><p id="isPasted">All of our stones are genuine stabilized stones.</p><p>For reference, s<em>tabilized</em> means that the stones are smoother and harder so<span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;they are more resilient to wear and tear</span><span style="color: rgb(65, 65, 65); font-family: sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">.</span>&#xA0;</p><p><br></p><h3 id="isPasted"><strong>Can I get my item engraved?</strong></h3><p>Unfortunately, we do not offer engraving services.&#xA0;</p><p>Engraving can be performed by a professional of your choice. However, we do not encourage engraving on items for two main reasons:</p><ul><li style="font-size: 16px;">Engraving will remove the colour on any coloured stainless steel items (ex. gold) and reveal the silver stainless steel colour underneath.</li><li style="font-size: 16px;">Engraving any item, regardless of material, will make your item ineligible for coverage with our return, exchange and warranty policies.</li></ul>

Product Materials

What to do to keep your items looking new

<h3 id="isPasted"><strong>Can I get my items wet?</strong></h3><p>Getting your items wet every now and again is not the end of the world. But swimming, playing sports or being hard at work is going to make them dull. We suggest taking off your items. If you do get your items wet make sure you give them a good dry and polish with a silver polishing cloth.</p><h3 id><br></h3><h3 id="how-do-i-polish-my-items"><strong>How do I polish my items?</strong></h3><p id="isPasted"><a href="https://www.etahlove.com/products/elac103-clea-silver-cleaning-kit?_pos=1&amp;_psq=cleaning&amp;_ss=e&amp;_v=1.0" rel="noopener noreferrer" target="_blank">We offer a Silver Cleaning kit on our website!</a> Do note that this item is <strong><u>a final sale item</u></strong><strong>.</strong></p><p>To care for your silver pieces follow the instructions below.</p><ol><li>Apply foam to jewelry.</li><li>Let soak for 10-30 seconds.</li><li>Work into the surface and detailed areas with the soft brush.</li><li>Rinse well, and repeat if necessary.</li><li>After cleaning, use the polishing cloth to dry.</li></ol><p>Additionally, you can also polish your pieces with a silver polishing cloth. These can be purchased online from a third party or at your local jewelry store. Silver polishing cloths work wonders for making your items look brand new again! Some jewelers also offer a polishing service.&#xA0;</p><p><em>Please note any damage to rings by the jeweller is not covered under warranty</em>.&#xA0;</p><p><strong><u>We highly recommend not using a sterling silver polish, it is noticeable when it has been used and it will void the warranty.&#xA0;</u></strong></p><p><br></p><h3 id="what-should-i-do-to-take-care-of-my-sterling-silver-item"><strong>What should I do to take care of my sterling silver item?</strong></h3><p>Sterling silver can react with things around you, we suggest removing it when doing the following</p><ul><li><span style="font-size: 16px;">Showering, bathing, swimming in pools or the ocean and hot tubs</span></li><li><span style="font-size: 16px;">Using skin care products, hair care and fragrances &#xA0;</span></li><li><span style="font-size: 16px;">Exercising at the gym or doing contact sports</span></li><li><span style="font-size: 16px;">Meal preparation</span></li><li><span style="font-size: 16px;">Manual labour, construction, gardening, etc&#xA0;</span></li></ul><p><span style="font-size: 16px;">Any time you think your item may not stay clean and dry take it off and keep it safe. If you do this and give it a good polish every now and again your item should stay looking new.<br></span></p>

Product Questions and Care

Product Materials

How do I care for my items?